Good communication in healthcare is critical. Doctors need to communicate and collaborate with patients, administrative staff, clinicians, insurance providers, and caregivers at all hours of the day, wherever they are. Healthcare providers are also under intense pressure to control costs so consumers and employers can afford care. They must streamline processes and have technologies in place to put more attention on patient care while cutting operational costs.
Whaleback’s CrystalBlue Voice Service helps hospitals and medical practices to reduce operating costs, communicate more effectively with each other and patients, and focus on patient care initiatives.
“Whaleback’s managed service took the burden of support issues away from our IT staff. They offered a phone number that anyone in the organization could call when there was an issue. This was vastly different than what our staff was used to,” Bill Camp, Northside Mental Health Center.